1. Research Question: The question at hand is how well social media help hotels tracks their customer’s experience?
· For this assignment update the above research question(s) as necessary. Even if you do not update your research question please include it with your submission.
2. Data Collection Instrument
· Revise this based on my comments from HOST 4101. Please pay very close attention to my comments and make all the required revisions.
3. Other Document
· Any other documents that you will need to support your research (e.g. Letter of consent).
4. Data Collection Strategy including: Population, sampling method, and administrative approval (if applicable).
